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Home > FAQ

FAQ

Questions & Answers


Feel free to ask us your questions at any time via [email protected] or via a direct call.

How do l reach support?

The best way to reach support is via email at [email protected] or by leaving us an online message in the store. Office hours are Monday to Friday 9:00 a.m. - 6:00 p.m. We will try to respond as quickly as possible.

Where can l find my order?
You can find your orders in your account. You can access your account via the menu bar. You must be logged in to see your orders.

How can l cancel my order?
You can cancel your order as long as it has not yet been shipped. To cancel, please send us an email to [email protected] with the order number and the order.

Office hours are Monday to Friday 9:00 a.m. - 6:00 p.m. We will try to respond as quickly as possible.